Federal protections that apply to you
These rights exist regardless of your insurance status, income, or immigration status.
Find free legal help near you
National Health Law Program
Healthcare civil rights
Patient Advocate Foundation
Insurance appeals & billing
Which rights apply to you?
Answer 3 quick questions to see which protections are relevant to your situation.
Did a hospital or ER refuse to see you or turn you away?
Did you receive emergency care but cannot afford the bill?
Did you receive a bill from an out-of-network provider after in-network care?
Know before you go
Ask for an itemized bill
You have the right to a detailed list of every charge. Billing errors are common — average error rate is 80% in studies.
Request a financial assistance application
Every non-profit hospital must have a financial assistance policy. Ask for it before you agree to a payment plan.
Know your appeal rights
Insurance denials can be appealed — twice (internal then external). External appeals succeed over 40% of the time.
Get everything in writing
Verbal agreements with hospitals or insurers are difficult to enforce. Always confirm payment arrangements in writing.
Bring a patient advocate
You have the right to bring any person you trust to medical appointments. Advocates catch errors and help communication.
Document everything
Keep records of every call, every form, every person's name and date. This documentation can be decisive in disputes.
We'll connect you with a legal aid partner
Describe your issue and we'll match you with the right legal aid organization within 24 hours.